Buyer Policy
At Ved Tex, we strive to provide our customers with the best possible shopping experience. This Buyer Policy explains our policies and procedures regarding purchases made on our website.
- Placing an order
To place an order on our website, simply add the products you wish to purchase to your cart and proceed to checkout. You will be prompted to provide your contact and shipping information, as well as your payment details. Once your order is placed, you will receive a confirmation email with the details of your purchase.
- Pricing and payment
All prices on our website are listed in Indian Rupees (INR) and are inclusive of taxes. We accept payment by credit/debit card and net banking. Your payment details will be processed securely by our payment processor, and we do not store any payment information on our servers.
- Shipping and delivery
We offer free shipping within India without any limit on the order value. We strive to deliver your products within 5-7 business days from the date of order. However, delivery times may vary depending on your location and the availability of the products. We will provide you with a tracking number once your order is shipped, so you can track the status of your delivery.
- Returns and exchanges
We want you to be completely satisfied with your purchase from Ved Tex. If you are not happy with your product, you may return it to us within 7 days of delivery for a full refund or exchange. The product must be in its original condition and packaging, and you must provide proof of purchase. Please contact us at the email address provided below to initiate a return or exchange.
- Cancellations
You may cancel your order before it is shipped by contacting us at the email address provided below. If your order has already been shipped, you may return it to us as per our return policy.
- Contact us
If you have any questions or concerns regarding your purchase, please contact us at marketing@vedtex.com, and we will be happy to assist you.
Last updated: 09-March-2023